Booking Process STEP 1 CONTACT ME WITH YOUR MACBOOK ISSUE STEP 2 (currently working at M.M.R. - downtown Montreal location near McGill station) BOOK YOUR APPOINTMENT STEP 3 I HAVE YOUR MACBOOK STEP 4 I WILL CONTACT YOU WITHIN 1 BUSINESS DAY AND LET YOU KNOW THE PRICE OF REPAIR.YOU CAN DECIDE TO REPAIR IT OR NOT. DON'T IF YOU DECIDE NOT TO REPAIR IT, OR IF THE REPAIR IS NOT SUCCESSFUL THEN THERE IS NO COST OTHER THAN THE DIAGNOSTICS FEES. (IF APPLICABLE)I WILL CONTACT YOU WHEN YOUR MACBOOK IS PUT BACK TOGETHER FOR PICK UP (I NEED 24 BUSINESS HOURS TO PUT IT BACK FOR YOU) REPAIR IF YOU DECIDE TO REPAIR IT, I WILL START THE REPAIR AS SOON AS I PROCESS YOUR PAYMENT. THEN I WILL CONTACT YOU WHEN ITS READY. ANY AMOUNT PAID FOR DIAGNOSTICS WILL GO AS A CREDIT TOWARDS THE FINAL BILL STEP 5 BOOK YOUR APPOINTMENT TO HAVE IT BACK